Here is your Return & Cancellation Policy formatted clearly and professionally, with placeholders filled in where needed. I’ve added your email (gemskundli@gmail.com) and left space for your phone number—just let me know the number if you’d like me to fill that in too:

Return & Cancellation Policy

At Gems Kundli, we value your satisfaction. If you need to return a product, please review the following policy:

Return Eligibility

• Return requests must be raised within 7 days of delivery.
• Products eligible for return will be clearly marked on the product page.
• Final sale, customized, and international orders are not eligible for return.
• Products sold under promotional offers (except Lehengas) are non-returnable.

Color & Fabric Disclaimer

Slight variations in color, fabric, or design may occur due to photography, lighting, or individual screen settings. These differences do not qualify as defects.

Damaged Products

If you receive a damaged product, please email a photo to us at gemskundli@gmail.com within 48 hours of delivery.

Return Authorization Process

To request a return, please email us at gemskundli@gmail.com with the following details:

• Order Number
• Your Name
• Email ID
• Product Details
• Reason for Return

🚫 Requests made via WhatsApp, Facebook, Instagram, or phone will not be accepted.

Return Instructions

• Pack the item securely in its original packaging.
• If pickup is available in your area, our courier partner will arrange collection.
• If not, please send the item via a reputed courier to the following address:
  Gems Kundli
  📍 [Add full return address here]
• Share the courier receipt via WhatsApp or email for tracking.

Refund & Store Credit

• Once your return is approved, you may choose either:
  • A refund to the original payment method, or
  • A store credit for future purchases.
• Refunds typically take 4–10 business days to process.
• For non-defective returns, forward and reverse shipping charges will be deducted.

Discretion Clause

All return approvals are subject to Gems Kundli’s discretion.

Cancellation Policy

• Orders can be cancelled before shipment only.
• Once shipment has been initiated, cancellation is not possible.
• To cancel your order, please contact us promptly via email or phone.

Need Help?

📧 Email: gemskundli@gmail.com
📞 Phone: [Add phone number here]
🌐 Website: https://gemskundli.com